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STAR Upcoming Events The NEW Early Alert System Tuesday, 4/29 ISC 220, 2:00 p.m. Presented by Tammy McCracken and Kim Morton www.vhcc.edu/star Archives March 17, 2008 March 3, 2008 February 25, 2008 February 18, 2008 NACADA Webinars Thursday, 4/17 |
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The advising process is an important interaction that helps the student identifies problems, develop solutions, and make evaluations. It is a process that develops cognitive skills that are transferable to other situation in a person’s life. The advising session has the following characteristic: Opening the interview - begin with an open ended question, such as “how can I help you?” or “what are your goals?” If the student made an appointment have the information ready and look the student in the eyes. Identifying the problem - help the students identify the problems or goals and provide relevant information. Use probing, open ending questions. Restate the problem for the student to make sure you understand the student’s needs and to make sure the student is communicating the problem. Identifying solutions - Ask the student to take the lead in offering solutions. Help the student by offering extra solutions. Offer resources that might help and discuss the long term consequences. Taking action - have the student identify specific actions steps with a suggested order and time frame. Determine what follow-up is needed by the student. Review the session - have the student review the session, the actions expected, and decide if a follow up session is needed. (Ender, S.C (1997). Academic Advising)
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Students frequently ask questions about university or college rules that you will be unable to answer. In such cases, refer them to the appropriate person. In that way you are educating them to understand that the university has a "system" of support and that you, as one individual, are only one part of that support. You are not giving a student "the run around" when you refer them elsewhere although it will help to explain to them the "why" of the referral. Jerry O'Connor, New Mexico State University Want to see tips from VHCC faculty? Then help us out and submit your tips - email them to the Student Success Center! |
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