Workforce Development Resource Library
Housed in the Center for Business and Industry at Virginia
Highlands Community College, this library of training resources is
available to support contract customized training initiatives at
the community colleges in Southwest Virginia including
Washington County, City of Bristol, and Western Smyth County.
To borrow any of these materials, contact
Beth Duffield at (276) 739-2496
Source:
Command Spanish ®
Help your employees learn the fundamentals of communicating
with the growing Hispanic population in our community. Whether
you’re speaking to customers or co-workers, Command Spanish® can
equip you with the conversational skills you need.
- A Survival Guide for English
Speakers
- Cross-Cultural Training for U.S. Bus. Prof.
- Doing Business in Latin America
- Emergency Spanish for Firefighters
- Cross-Cultural Training for Schools
- Spanish for Automobile Sales and Service
- Spanish for Banking
- Spanish for Child Care Facilities
- Spanish for Construction Sites
- Spanish for Custodial and Maintenance Supervisors
- Spanish for Dental Staff
- Spanish for Eye Care Providers
- Spanish for Hotel and Motel Staff
- Spanish for Industry, Mfg., and Warehousing
- Spanish for Library Staff
- Spanish for Mission Teams
- Spanish for Nurseries, Landscaping, & Grounds keeping
- Spanish for Nursing
- Spanish for Office Personnel
- Spanish for Requesting Personal Info. & Data
- Spanish for Respiratory Therapy
- Spanish for Restaurant Staff
- Spanish for Retail Sales
- Spanish for the Physician's Office
- Spanish for the Workplace
- Supervising Spanish-Speaking Employees
- Survival Spanish for Correctional Staff
- Survival Spanish for Highway Drug Interdiction
- Survival Spanish for Jail Facilities
- Survival Spanish for Law Enforcement Officers
- Survival Spanish for Narcotics Officers
- Survival Spanish for Paramedics and EMT's
- Survival Spanish for Probation Officers
- Survival Spanish f/ School Admin., Teachers, & Sup. Staff
- InglZs Minimo/Minimum English
- Spanish for Mortgage Loan Officers
- Spanish for Ophthalmologists
- Spanish for Opticians
- Spanish for Optometrists
- Spanish f/the Pharmacy: Prescription & Non-Prescription Sales
- Spanish for Real Estate Agents
- Secondary Training Kit
- Secondary Training Kit
Diagnostic Assessments - "HRD
Press has a suite of simple and easy-to-use but comprehensive
diagnostic assessment profiles to help people understand their
skills or the situations they face more effectively."
Each of the workbooks in this series are approximately 15
pages long and include written exercises.
Source:
Inscape Publishing: Hughes Consulting
Group
"Most people have a natural desire to understand themselves, to
have successful relationships, to do good work, and to grow and
prosper. Inscape's learning instruments offer strategic features
designed to positively motivate adult learners."
Each of the items in this group includes DVD or CD-ROM,
leader's guide, and participant materials.
Dimensions of Leadership Profile
Facilitator Kit - "Help
people: discover personal leadership characteristics develop an
understanding of the leader-follower relationship, encourage
acceptance of different approaches to leadership match
leadership approaches to organizational needs, and recognize the
strengths in shared leadership."
Dimensions of Leadership Profiles
Time Mastery Facilitator's Kit
- "A complete assessment tool that helps individuals
set priorities and manage time more effectively by evaluating
their effectiveness in 12 critical areas."
Time Mastery Profile
Coping & Stress Profile Facilitator's Kit
- "Helps people in organizations: discover stress
issues in each life area and capitalize on coping strengths to
manage stress, learn to minimize or eliminate common daily
stressors, identify areas for coping skills improvement, develop
flexibility in responding to change, communicate more
effectively to improve problem-solving, build mutually
supportive relationships."
Coping & Stress Profiles
Adventures in Attitudes Trainer's Kit
Everything DiSC Facilitation System
- "Millions of people have gained insight about
themselves and others through our DiSC-based learning
instruments. The DiSC model provides nonjudgmental language for
exploring behavioral issues across four primary dimensions."
Discovering Diversity Profile Facilitator's Kit
Work Expectations Profile Facilitator's Kit
- "In a typical employment situation, certain
expectations - such as salary, hours, and job duties - are
clearly understood by both employer and employee. Other
expectations, however, are so intimately linked to an
individual’s concept of work that they often go unspoken or
unacknowledged. Work Expectations Profile helps people explore
10 work expectations that impact today’s employment
relationships: Structure, Diversity, Recognition, Autonomy,
Environment, Expression, Teamwork, Stability, Balance, and
Career Growth."
Complete Employee Development DVD Set
- Moving from Criticism to Feedback
- The Attitude Opportunity
- Managing Your Time
- Receiving Work Assignments
- It’s Your Career
- Team Skills for Meeting Together
- Communication with Others
- Working Effectively with Others
- Solving Problems Together
- Meeting Change Creatively
Source:
HRDQ: Experience Learning
"Sessions that 'talk at' participants abound. But learning
sessions that engage and involve are ones that make a lasting
impact. Research tells the story: people remember just 5% of
what they hear in a lecture, while they retain up to 75% if they
can 'practice by doing.'
-
"The Rainforest Game"
- "An insightful hands-on exercise, The Rainforest
Game is designed to provide individuals and teams with the
opportunity to experience collaboration across both internal
and external boundaries."
-
Common Currency Game
- "Common Currency is an excellent tool to address
all aspects of teamwork and strategic planning, including
leadership development, open communication, conflict
resolution, principled negotiation, problem solving,
managing change, and decision making."
Skill Builder Sampler
- Each of the pamphlets in this set are approximately 10 pages
long and include written exercises.
- Handling Complaints
- Giving and Receiving Feedback
- Improving Customer Service
- Improving Health and Safety
- Change Management
- Emotional Intelligence
- Effective Leadership
- Meetings Management
- Performance Measurement
- Effective Communication
- Personal Effectiveness
- Effective Coaching Skills
- Effective Goal Setting
- Listening Skills
- Presentation Skills
- Negotiating Skills
- Learning Styles
- Networking
- Influencing Others
- Interviewing Selection
- Managing Poor Performance
- Stress Management
- Process Improvement
- Delegation Skills
- Diversity and Cultural Awareness
- Time Management
- Team Building
- Project Management
- Problem Solving
- Sales Effectiveness
- Telephone Skills
- Conflict Resolution
- Benchmarking
- Creativity and Innovation
- Assertiveness Skills
Employee Development Services (Vital Learning)
- Supervision Series: Essential Skills of Communicating
- Supervision Series: Delegating
- Supervision Series: Essentials of Leadership
- Supervision Series: Coaching for Job Skills
- Supervision Series: Improving Work Habits
- Supervision Series: Effective Discipline
- Supervision Series: Communicating Up
- Supervision Series: Managing Complaints
- Supervision Series: Providing Performance Feedback
- Supervision Series: Supporting Change
- Supervision Series: Resolving Conflicts
- Supervision Series: Developing Performance Goals & Standards
Visionpoint Productions, Inc.
- Generations: M.E.E.T. for Respect in the Workplace Training Kit
- ACT with Integrity Training Kit
- Whale Done! (DVD)
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