What are the Enterprise rates?
See Enterprise Rate Sheet
Is insurance included in my rental fees?
No, these cars are to be insured under the Commonwealth's self insurance. You do not need to take out additional coverage.
Do I need a credit card to pickup my car?
Yes, all rental charges incurred by VHCC Staff must be paid for by VHCC Staff. Staff will be reimbursed through our travel reimbursement process.
What should I do if an employee is in an accident with a rental car?
You should notify Enterprise at the number provided in the information you receive from them, notify Virginia State Police just as though it is a state vehicle, and notify your agency as the accident will be handled under the Commonwealth's self insurance.
How do I get fuel for the rental cars?
Each Agency Transportation Officer was sent information about how your agency can obtain fuel credit cards for the rental cars. The credit cards provided by your agency will only work at commercial refueling sites. Make sure that you return the cars fueled or your agency will be billed a fueling charge.
How is the best way to control my costs with Enterprise?
Since you are paying a daily rate whether or not you drive the vehicle, rent cars only as you need them for as short a time possible. For example, if you need a car for Monday, Wednesday, and Friday. It is cheaper to have three one day rentals than to keep the vehicle for 5 days.
How long can I rent a vehicle from Enterprise?
Any rental for more than 30 days will require OFMS approval on a CP3 form. With OFMS approval vehicles can be rented for up to 364 days.
Will the Enterprise contract have any impact on my permanently assigned vehicles?
No. Permanently assigned vehicles from OFMS will still be processed as usual.
What do I do if I have a breakdown in an Enterprise car?
Call the number provided in your Enterprise package which you will receive with the car. Enterprise will take care of the repairs and provide you with another vehicle.