Phone Frequently Asked Questions

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Q. How do I make outside VHCC calls?
A. Just dial 8 to access the outside line then dial the number as you would from home using 1 and the area code if needed. If the destination is in Virginia, try using the instate VOIP first by just dialing the 10 digit phone number. If this works, you have saved the college a long distance phone call.

Q. What is the best way to contact the Bookstore?
A. Dial 2504 or 2505 for the Bookstore Manager.

Q. What is the best way to call the HEC?
A. Dial the 4 digit extension.

Q. How do I check my voice mail from off campus?
A. Dial your direct number, or the toll free number if needed and press the asterik key (*) while the greeting is playing. You will be asked for your ID followed by the pound key. Your ID is your extension number. You will then be asked for your password. You can leave yourself a message or press any button on the phone to check you voice mail.

Q. What is the toll free number from Smythe County and Bristol?
A. (877)207-6115

Q. Can an off-campus caller reach me directly at my desk without going through the switchboard?
A. Yes. Just advise callers to add 739 in front of your extension number. For example, to call directly to extension 2222, the caller would dial 739-2222.