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Student Consumer Information Overview
The Student Consumer Information regulations of the United States Department of Education require colleges and universities to provide prospective and current students and employees access to certain information to which they are entitled as consumers.
Schools must also provide a notice of student rights under the Family Educational Rights and Privacy Act (FERPA).
For each targeted area, the information found below includes a brief description, the office phone number where the information may be found, and, where appropriate, a link for the information's Web address. Please feel free to contact any of the offices indicated.
Please note that consumer information is also available in the College Catalog and Student Handbook.
Campus Contacts for Consumer Information
Individuals seeking assistance with obtaining general institutional consumer and disclosure information should contact the Anne Dunham, Coordinator of Public Relations & Marketing, ISC Building, Room 100A.
Plans for Improving Academic Programs
Privacy of Student Records - Family Educational Rights and Privacy Act (FERPA)
The Family Educational Rights and Privacy Act (FERPA) of 1974 is a federal law that was enacted to protect the privacy of students and their educational records. For additional information concerning FERPA, please contact the Registrar at (276)739-2461 or use the following link:
Student Rights to Inspect, Review, and Amend Educational Records
The Family Education Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. Included in these rights are the right to inspect and review their education records within 45 days of the day the College receives a request for access and the right to request the amendment of education records that the student believes are inaccurate or misleading. For additional information concerning student rights under FERPA, please contact the Registrar at (276)739-2461 or use the following link:
Cost of Attendance/Education
For information on costs associated with attending school (tuition and fees, books and supplies, transportation costs, etc.), please contact the Financial Aid Office (276) 739-2555 or use the following links:
For information on available federal, state, local, private, and institutional need-based and non-need-based assistance programs, please contact the Financial Aid Office (276) 739-2555 or use the following links:
College Refund & Withdrawal Policies
For information on VHCC's tuition refund policy and procedures, please contact the Business Office (276) 739-2501 or see the VHCC Catalog and Student Handbook - Refund Policy.
For information on VHCC's class withdrawal policy and procedures, please contact the Admissions Office (276) 739-2529 or see the VHCC Catalog and Student Handbook - Withdrawal from a Course.
Accreditation, Approval, and Licensure of Institution and Programs
For information on associations, agencies, and governmental bodies that accredit, approve, and license of Virginia Highlands , please contact the Institutional Research and Effectiveness Office (276)739-2436 or use the following link:
For information on receiving a copy of the school's accreditation, licensure, and approval, please contact (276)739-2436.
Facilities and Services for Students with Disabilities
VHCC recognizes and accepts its obligations under the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973, prohibiting discrimination on the basis of a disability and requiring the College to provide reasonable accommodations to qualified disabled students in all College programs and activities. Persons with a disability who are considering applying for admission on a full-time or part-time basis should schedule an appointment with the ADA Coordinator. For additional information, please contact the Excel office in the ISC Building room 124, (276)739-2404 or use the following link for more information:
VHCC provides an extensive schedule of course offerings and programs to serve the diverse needs of its students. Programs include:
VHCC is dedicated to continuously improving the learning opportunities and services available to its students. As part of this process, program reviews are completed for every degree, certificate, and career studies program every five years.
The purpose of Program Review is to:
For a detailed listing of the college's programs of study and additional information on the college's program review process, please contact the Student Services (276) 739-2438 or the Institutional Research and Effectiveness Office (276)739-2436, use the following links for more information:
VHCC has a number of facilities dedicated to serving the training and education needs of our students. These facilities offer different environments to support the various levels of use of technology in support of instruction. Instructional facilities include:
For additional information on Virginia Highland's facilities contact the Vice President of Financial and Administrative Services office or use the following links:
Faculty and Staff
To access Virginia Highland's faculty and staff directory, please use the following link:
Transfer of Credit Policies and Articulation Agreements
The Associate of Arts (AA) and Associate of Science (AS) degree programs are specifically designed for students who want to transfer to a senior institution. Virginia Highlands has a number of articulation agreements with senior institutions, and the Virginia Community College System (VCCS) offers guaranteed admission agreements with a number of Virginia's public and private colleges and universities. For additional information on the college's articulation agreements and guaranteed admissions agreements, please contact the Student Services at (276) 739-2438 or use the following links:
Transfer Credit Earned at Another Institution
For information on transfer credit earned at another institution and how this credit may be eligible for transfer to VHCC, please see the VHCC College Catalog and Student Handbook - Admission of Transfer Students
The Student Activities Coach, located in the ISC Building, Room 100 D, coordinates social, cultural, educational, and recreational programs to enrich campus life.
The Arts Array Series is an outreach program that brings foreign and independent films, concerts, lectures, museum exhibits, and other cultural events to the community. All students and employees of VHCC and the Southwest Virginia Higher Education Center are granted free admission to these events with a valid campus identification card. Additionally, those with a valid campus ID from Emory & Henry College and King College may attend films at the Abingdon Cinemall for free. Community members also are invited to attend by paying the appropriate fee.
Music and dance performances, art exhibitions, lectures, plays, clubs and intramurals are all part of Virginia Highlands's student activities program. For additional information, contact the Student Activities Coach (276)739-2573 or for the Arts Array Coordinator, (276) 739-2459.
Student Retention, Completion, Graduation Rates
For information on student retention, completion, and graduation rates, please contact the Institutional Research Office at (276) 739-2491 or use the following link:
Student Transfer Rates
For information on VHCC's student transfer-out rates, please contact the Institutional Research Office (276) 739-2491 or use the following link:
For information on VHCC's student diversity, please contact the Institutional Research and Effectiveness Office, (276)739-2436 or use the following link:
Career and Job Placement Services
For information on graduate employment rates, please contact the Institutional Research and Effectiveness Office (276)739-2436. Graduates and students seeking assistance with career related matters should contact the Career & Transfer Center at (276)739-2579, use the following links for more information:
Copyright Infringement - Policies and Sanctions
For information on school policies and sanctions related to copyright infringement, please contact the Vice President of Instruction & Student Services, (276)739-2428, use the following links for more information:
Violations of the college's copyright policies will be referred to the Student Advisory Committee for their action.
Computer Use & File Sharing
For information on VHCC's computer use and file sharing policies, please contact the Help Desk (276) 739-2500 or use the following links:
Campus Security & Public Safety
The Campus Police Department at VHCC strives to provide a safe and secure environment for students, staff, and campus visitors. The officers have jurisdiction on the main campus, on all property owned or leased by the college, and on public streets and roads. Campus police enforce Virginia law, parking and traffic regulations, and assist local, state, and federal law enforcement agencies. Officers patrol VHCC facilities and parking lots and provide emergency assistance as necessary. For additional information on campus security or to request a paper copy of the college's annual security report, please contact the Campus Police Department (276) 739-2448 or (276)614-8282, use the following links for more information:
Emergency Response & Evacuation Procedures
The College has a Crisis Management Plan and a Continuity of Operations Plan to address response to various potential threats and hazards and for continuing business operations and academic programs in the event of a major disaster or event that impacts college facilities. Included in the Crisis Management Plan are procedures for communicating emergencies to the campus community, evacuating facilities, providing shelter-in-place locations and actions to take in the event of lockdown orders. Information regarding these plans may be obtained from the Campus Police Office (276)739-2448 or Vice President of Administrative and Financial Services(276)739-2426 .
Drug and Alcohol Abuse Policies & Prevention
To comply with federal laws (the Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act Amendments of 1989), students and employees must receive materials annually that contain standards of conduct, a description of the various laws that apply in that jurisdiction regarding alcohol and drugs, a description of the various health risks of drug and alcohol abuse, a description of counseling and treatment programs that are available, and a statement on the sanctions the college will impose for a violation of the standards of conduct. For additional information, please contact the Vice President of Instruction & Student Services (276)739-2428 or use the following link:
For textbook information, including the International Standards Book Number (ISBN) and retail price, please contact the college’s bookstore (276)739-2504 or use the following links for more information:
VHCC Policy Regarding Vaccinations
There are no vaccination requirements for admission to VHCC. However some academic programs, particularly allied health programs, may require vaccinations for participation in laboratories and clinicals. Students interested in programs with this field should consult with the academic unit for specific information. For information on these programs and all related admission requirements, please contact the Admissions Office (276)739-2460.
VHCC encourages all students to register to vote. To obtain a voter registration form visit the Career & Transfer Center or for more information on voter registration, please use the following link:
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