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Payline Security Enhancements - December 3, 2009
Additional security measures are being added to Payline to further ensure the safety of your personal earnings and benefit data. These enhancements will be implemented effective Thursday, December 3, 2009. Payline passwords must now conform to new standards. Payline users will be required to change their existing passwords to meet the new standard as detailed below.
In the past, Payline passwords were not case sensitive. Because of this, many users may not recall how their current password was originally entered. On December 3 your existing password will be changed to all upper case to aid in the roll out of the security enhancements. Be sure to enter your current password in all capital letters when entering Payline on or after December 3.
After entering your current password (in all upper case), you will automatically be required to establish a new password which must meet the criteria listed below. Upon successful completion of establishing your new password, you will also be required to store answers to two security questions selected from a drop-down list of potential questions. These answers are an important aid in helping you retrieve your password if you should need to do so.
If you have stored a valid email address in your Payline record, you will receive an email from Payroll@doa.virginia.gov or *Payroll on December 3 as the system converts your password to all capital letters. If you have not entered and/or updated your email address in Payline, please do so by going to Main Menu, then Personal Options, then Edit. Add, verify or update your email address, then click on Accept.
Payline Security Enhancements effective December 3, 2009:
Examples of valid passwords: Te2Acg15; ast$1518; my&I&me
If you have questions regarding this notice, please contact Dava Sweeney at 739-2520.