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LearningPLUS+ Soft Skills

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What are soft skills? Soft skills, which are sometimes referred to as employability skills, are non-technical career skills and work habits required to gain employment and advance in the workplace. Outlined below are the soft skills that are the focus of LearningPLUS+:

Student Support Specialist assisting students 

Communication
Demonstrate open, effective, and professional communications

  • Listening: Consider the viewpoints of others demonstrated through verbal and non-verbal behaviors
  • Speaking: Share information and understanding verbally in a clear and coherent manner appropriate for various audiences and consistent with workplace expectations
  • Self-management: Maintain composure and a positive attitude even in difficult situations
 Students studying in the Learning Lab

Professionalism
Demonstrate appropriate workplace demeanor and behavior

  • Punctuality/Reliability: Fulfill work obligations in a reliable manner
  • Attendance: Fulfill obligations in compliance’with your employer’s policies and work schedule
  • Appearance: Present oneself in work-appropriate dress with attention to personal hygiene
  • Work Ethic/Integrity: Interact with your employer and others with honesty and personal responsibility
  • Organization: Approach work and workspace efficiently and systematically
  • Time Management: Effectively set goals and priorities and manage deadlines
 Engineering student in classroom Problem Solving

Demonstrate flexibility, desire to meet challenges, and ability to find solutions

  • Problem Identification: Recognize and articulate challenges
  • Adaptability: Recognize and embrace new approaches to address challenges
  • Solution Development: Identify multiple possible responses to identified challenges
 HVACR faculty assisting students in lab

Teamwork
Demonstrate ability to develop and maintain constructive working relationships

  • Interpersonal Skills: Apply verbal and non-verbal communication skills in a manner appropriate to create and maintain workplace relationships
  • Enthusiasm/Attitude: Demonstrate a personal responsibility and dedication to advancing organizational goals
  • Respect/Civility: Demonstrate an open-minded and flexible attitude towards perspectives and approaches that derive from diverse backgrounds
  • Collaboration: Demonstrate willingness to contribute to tasks and recognize the contributions of colleagues

 

References

SJ Dunnigan Consulting. (2016). E2 skills project: Essential employability skills. Sara Dunnigan.

Virginia Community College System (VCCS) Task Force. (2015, September 21). Soft skills for workplace success [meeting handout]. Richmond, VA: VCCS Advisory Council of Presidents.