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User Support Specialist (CSC)

User Support Specialist - Career Studies Certificate

Do you think you'd enjoy working in an organization's IT department?  This User Support Specialist pathway will allow you to collaborate in most aspects of computer, software and network systems development. This career studies certificate will help students understand how to assist the organization's computer users through phone, email or in-person visits.  If you enjoy helping people and computers, this may be the program for you.

Why Choose VHCC?

Affordability. With in-state tuition (Virginia residents and those living within a 30-mile radius of campus) at $157 per credit hour, you’ll SAVE BIG when you start here! Most save between $10K-$50K, in tuition costs alone, when starting at VHCC.

Guaranteed transfer agreements with 30-plus colleges & universities! Start at VHCC and meet specified transfer agreement requirements and you’ll enjoy guaranteed admission to Virginia Tech, Radford, King University, Emory &Henry College, ETSU and more!

17:1 student to instructor ratio with award winning faculty! VHCC ranked among the top 5 percent of community colleges nationwide for providing an educational experience that encourages a personal relationship between instructors and students.

Career services & job placement. Our instructors and career coaches are recognized by regional industry leaders and enjoy tremendous success connecting our students with employment opportunities upon degree completion.

No application fee. Our simple, online application is free. Complete the application and you’ll receive an email listing your easy next steps!

No SAT or ACT required for admission. The SAT and ACT are merely numerical indicators of college readiness. With dynamic instruction and academic mentoring, we’ve found our students enjoy tremendous success, both at VHCC and in their future educational and career pursuits.

FREE academic mentoring. At VHCC, we provide FREE, one-on-one academic mentoring for 11 subjects, with dedicated workspace for group study and computer lab access. With this level of support, our students enjoy tremendous academic success!

Financial aid & scholarships available! More than 80% of our students receive financial aid! In 2018, we awarded more than $6 million in financial aid and scholarships.

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