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Multi-Factor Authentication SMS Setup

This method of Multi-Factor Authentication uses your mobile number stored in SIS.  If the number is incorrect or not populated in SIS please contact the help desk @ 276-739-2500 or helpdesk@vhcc.edu.

Step 1: Update Profile

  1. On the upper right of the portal select your name and then select “Profile Settings”
  2. A window will pop up on the right of the screen. Select “edit profile” button on the lower right.
Screenshot showing the Profile Settings option in the user menu and the Edit Profile button

Step 2: Opt In

  1. Select the option “OPT-IN MFA SMS”
  2. Click Save
  3. Logout of the portal to test
Selected checkbox option labeled OPT-IN MFA SMS (LEAST SECURE)

Step 3: Enter the code you receive via SMS

  1. Enter the code in the "SMS Authentication" field and click "GO".
SMS Authentication input field with an Enter Code placeholder and a red GO button
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