Contact the Helpdesk

Hours of Operation
Monday - Thursday
7:30 a.m. - 8:30 p.m.

Friday 
7:30 a.m. - 5:00 p.m.

Phone
(276)739-2500

Email
helpdesk@vhcc.edu

Help for Students

• MyVHCC Access and Password Resets
• Peoplesoft 9.0 Student Center
• Cannot Access Account
• Find Userid
• Blackboard Help
• Student Email
• Student Blackboard Help Sheet
• Wireless Network Access
• Pay Tuition & Fees Online using myVHCC
• Set User Preferences in myVHCC
• VHCC Mobile App and Website  
• Office 365
• Symantec Antivirus

Help for Faculty & Staff

• How to Configure Email On Your Personal Device
• How to Encrypt Documents
• How to Enter Grades in SIS
• Advisor Center
• Removing Advising HOLDs PS 9.0 Instructions
• Quick Reference to Running Advisement Degree Progress Report PS 9.0
• Phone System Help
• Quick Reference Faculty Center
• Adding Favorites in PS
• SANS Security Awareness Training
• Computer Lab Configuration
• Classroom Equipment
• Office 365
• Symantec Antivirus

Service Level Agreements

• Blackboard
• Computer Installation and Repair
• Telecommunications
• Network Management
• Student Information System/Administrative Information System

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